THE OPEN SOLUTION METHODOLOGY APPROACH TO PROBLEM SOLVING

• A.C.J. Van Rensburg Department of Industrial and Systems Engineering, University of Pretoria
• S.J. Claasen Department of Industrial and Systems Engineering, University of Pretoria

DOI:

https://doi.org/10.7166/8-2-401

Abstract

ENGLISH ABSTRACT: The Open Solution Methodology is a generic problem solving methodology which is used to solve system related problems through the application of problem solving techniques. The focus of the application of this methodology is aimed at modelling organisations, or areas within organisations. The application ofthe Open Solution Methodology provides the benefit of having the ability to comprehend and integrate all aspects of the system, while having a formal and structured approach for problem solving. Together with the reduction in system analysis time, problem solving techniques such as simulation modelling are focused through the Open Solution Methodology models to enhance the quality Ofsolutions.

AFRIKAANSE OPSOMMING: Die "Open Solution Methodology" is 'n generiese probleemoplossingsmetodologie wat gebruik word om stelselverwante probleme op te los deur die toepassing van problemoplossingstegnieke. Die fokus van hierdie metodologie toepassing is gernik op die modellering van organisasies, of gedeeltes van organisasies. Die "Open Solution Methodology" toepassing verskaf die voordeel om aile aspekte van die stelsel te verstaan en te integreer, terwyl daarvan 'n formele en gestruktureerde benadering tot probleemoplossing gebruik gemaak word. Tesame met die gepaardgaande verkorting van stelselanalisetyd, word die "Open Solution Methodology" modelle gebruik om die toepassing van probleemoplossingstegnieke te fokus omsodoende kwaliteit van die oplossings te verhoog.