MANAGING BENCHMARKING IN A CORPORATE ENVIRONMENT

Authors

  • D.M. Mouton Department of Industrial and Systems Engineering, University of Pretoria
  • S.J. Claasen Department of Industrial and Systems Engineering, University of Pretoria

DOI:

https://doi.org/10.7166/13-2-306

Abstract

ENGLISH ABSTRACT: Most new generation organisations have management models and processes for measuring and managing organisational performance. However, the application of these models and the direction the company needs to take are not always clearly established. Benchmarking can be defined as the search for industry best practices that lead to superior performance. The emphasis is on

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Published

2011-11-05

How to Cite

Mouton, D., & Claasen, S. (2011). MANAGING BENCHMARKING IN A CORPORATE ENVIRONMENT. The South African Journal of Industrial Engineering, 13(2). https://doi.org/10.7166/13-2-306

Issue

Vol. 13 No. 2 (2002)

Section

General Articles

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