AN OPERATIONAL MANAGEMENT MODEL FOR A COAL MINING PRODUCTION UNIT
ENGLISH ABSTRACT: The coal mining industry faces increased pressure for higher quality coal at lower cost and increased volumes. To satisfy these requirements the industry needs technically skilled first line supervisors with operational management skills. Most first line supervisors possess the necessary technical, but not the required operational management skills. Various operational management philosophies, describing world-class operational management practices exist; however, it is not possible to implement these philosophies as-is in a mining environment due to the various differences between manufacturing and mining. The solution is to provide an operational management model, adapted from these philosophies, to first line supervisors in the coal mining industry.
AFRIKAANSE OPSOMMING: Die steenkoolmynbedryf ervaar groeiende druk van die mark vir ho
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