THE DESIGN OF A RESEARCH TOOL FOR CONDUCTING RESEARCH WITHIN A COMPLEX SOCIO-TECHNICAL SYSTEM

Authors

  • Naudé Pieter Scribante Department of Engineering and Technology Management University of Pretoria, South Africa
  • Leon Pretorius Department of Engineering and Technology Management University of Pretoria, South Africa
  • Siebert Benade Department of Engineering and Technology Management University of Pretoria, South Africa

DOI:

https://doi.org/10.7166/30-4-2191

Keywords:

Design Science Research, Complex Socio-Technical Systems, Systems Engineering

Abstract

This paper presents research relating to the challenges of conducting research in a complex, socio-technical system. The result of this research is that a conventional research approach is fundamentally reactive and does not always produce the desired results when applied to such a complex, socio-technical system. The literature suggests that approaching the research from a problem investigation and problem improvement point of view will provide better results. This article describes the design of a research tool using a design science research methodology that can be used for such investigations and improvement identification and evaluation activities.

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Published

2019-12-12

How to Cite

Scribante, N. P., Pretorius, L., & Benade, S. (2019). THE DESIGN OF A RESEARCH TOOL FOR CONDUCTING RESEARCH WITHIN A COMPLEX SOCIO-TECHNICAL SYSTEM. The South African Journal of Industrial Engineering, 30(4), 143–155. https://doi.org/10.7166/30-4-2191

Issue

Vol. 30 No. 4 (2019)

Section

General Articles

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