Vol. 32 No. 2 (2021)

Published: 2021-08-31

Editorial

NOTE FROM THE EDITOR

Corne Schutte

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General Articles

CELLULAR MANUFACTURING LAYOUT DESIGN USING HEURISTIC CLUSTERING ALGORITHM AND LPP MODEL

S Ramesh, N Arunkumar, R Vijayaraj

1-16
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UNDERSTANDING SYSTEM FAILURE IN HEALTH CARE: A MENTAL MODEL FOR DEMAND MANAGEMENT

Dieter Hartmann, John Bicheno, Bruno Emwanu, Teresa Sharon Hattingh

17-36
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ON THE PATH TO ARTIFICIAL INTELLIGENCE: THE EFFECTS OF A ROBOTICS SOLUTION IN A FINANCIAL SERVICES FIRM

Hamieda Parker, Stephanie Elaine Appel

37-47
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USE OF PARTIAL QUALITY FUNCTION DEPLOYMENT TO IDENTIFY PROCESSES REQUIRED FOR ISO 9001

Oscar Cruz-Domínguez, Omar-Alejandro Guirette-Barbosa, Jose-Luis Carrera-Escobedo, Hector-Antonio Duran-Muñoz, Cesar-Humberto Guzman-Valdivia, Edgar-Augusto Ruelas-Santoyo

48-64
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A STRUCTURAL EQUATION MODEL LINKING INNOVATION AND KNOWLEDGE MANAGEMENT CAPABILITY TO IMPROVE ORGANISATIONAL CAPABILITY EFFICIENCY

Jeremiah S Travern, Sugandren Naidoo, Amendra Rajcoomar

65-81
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INVESTIGATION OF USER INTERFACE OF GYRO-SENSOR-BASED HAND GESTURAL DRONE CONTROLLER

Junghun Lee, Kyungdoh Kim

82-99
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THE DEVELOPMENT OF A TECHNOLOGY ROADMAP FOR FERROCHROME PRODUCERS

Petrus Tshotleho Letaba, Sunday Zulu

100-109
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Case Studies

APPLICATION OF AN INTEGRATED MODEL TO A CONSTRUCTION AND BUILDING INDUSTRY FOR ENERGY- SAVING ASSESSMENT

Oludolapo Akanni Olanrewaju

110-123
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OPTIMISING THE ANALYSIS STAGE IN THE INTERNATIONALISATION OF MANUFACTURING OPERATIONS

Fabio Comer, Josefa Mula, Manuel Díaz-Madroñero, Hanzel Grillo

124-132
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A SYSTEM DYNAMICS APPROACH FOR STRATEGIC PLANNING OF CONSUMER ELECTRONICS INDUSTRY IN DEVELOPING COUNTRIES: THE CASE OF THE TELEVISION MANUFACTURING INDUSTRY IN EGYPT

Mohamed Abdelkhalek Attia Negmeldin, Mahmoud Heshmat, Amr Eltawil

133-149
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