Navigating VUCA Challenges in Manufacturing Environment: An Integrated ISM and Fuzzy MICMAC Approach

Authors

DOI:

https://doi.org/10.7166/37-1-3215

Abstract

This study explores the challenges of managing volatility, uncertainty, complexity, and ambiguity (VUCA) in manufacturing. Using interpretive structural modelling (ISM) and fuzzy MICMAC, it identifies and prioritises key enablers of decision-making. ISM structures the relationships between enablers, while fuzzy MICMAC categorises them, based on influence and dependence. The results highlight agile leadership and adaptive organisational structure as the most influential enablers, while customer retention strategies and crisis preparedness are highly dependent. This study provides a structured framework to enhance organisational resilience and adaptability in complex manufacturing environments.

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Published

2026-05-22

How to Cite

Dhiyaneswaran, J., & Ben Ruben, R. (2026). Navigating VUCA Challenges in Manufacturing Environment: An Integrated ISM and Fuzzy MICMAC Approach. The South African Journal of Industrial Engineering, 37(1), 28–43. https://doi.org/10.7166/37-1-3215