USING FAILURE MODES AND EFFECTS ANALYSIS AS A PROBLEM-SOLVING GUIDELINE WHEN IMPLEMENTING SPC IN A SOUTH AFRICAN CHEMICAL MANUFACTURING COMPANY

Authors

  • Logan-Lee Miché Appollis Department of Industrial Engineering, Stellenbosch University, South Afri
  • Wynand A Van Dyk Department of Industrial Engineering, Stellenbosch University, South Afri
  • Stephen Matope Department of Industrial Engineering, Stellenbosch University, South Afri

DOI:

https://doi.org/10.7166/31-1-2294

Keywords:

FMEA, SPC, Process Control, Problem Solving

Abstract

Quality management has ceased to be an operational extra, and has become imperative to doing business in a saturated market environment with demanding clients. It is now a significant component of holistic operational management. The ultimate aim remains customer satisfaction, using the most effective techniques to ensure the most efficient and cost-effective process. Statistical process control (SPC) and statistical quality control have been widely used in quality management to enhance process performance by reducing process variation. However, SPC can only be effective if implemented with a structured problem-solving tool. The diagnostic ability of statistics, coupled with a failure modes and effect analysis (FMEA) as the problem-solving methodology during an out-of-control action plan, creates an environment conducive to improving processes and empowering employees. The failure modes and effect analysis was used to identify and eliminate sources of variation, which led to a reduction in process variation by 63 per cent and a decrease in defects by 160 961 per million opportunities.

Author Biographies

Logan-Lee Miché Appollis, Department of Industrial Engineering, Stellenbosch University, South Afri

Masters Candidate

Department of Industrial Engineering

Wynand A Van Dyk, Department of Industrial Engineering, Stellenbosch University, South Afri

Prof WA (Wynand) van Dyk  |  BEng PhD EDP  |  MMMA
Adjunk Mede Professor |  Adjuct Associate Professor

Departement Bedryfsingenieurswese  |  Department of Industrial Engineering

Stephen Matope, Department of Industrial Engineering, Stellenbosch University, South Afri

Prof S. Matope  | PhD MSAIIE MSASEE IISE PrEng(ECSA)

Associate Professor: Industrial Engineering | Mede-Professor: Bedryfsingenieurswese 

Faculty of Engineering | Fakulteit Ingenieurswese   

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Published

2020-05-29

How to Cite

Appollis, L.-L. M., Van Dyk, W. A., & Matope, S. (2020). USING FAILURE MODES AND EFFECTS ANALYSIS AS A PROBLEM-SOLVING GUIDELINE WHEN IMPLEMENTING SPC IN A SOUTH AFRICAN CHEMICAL MANUFACTURING COMPANY. The South African Journal of Industrial Engineering, 31(1), 157–169. https://doi.org/10.7166/31-1-2294

Issue

Vol. 31 No. 1 (2020)

Section

Case Studies

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