SOFT SYSTEMS THINKING IN INDUSTRY
ENGLISH ABSTRACT: The industrial milieu is a traditional area for hard systems analysis, and the optimization of processes using reductionist approaches.
Soft Systems Thinking, with its powerful use of conceptual modelling, has been neglected in the West, but has been applied by the Japanese - with some very surprising results.
It is suggested that South African industry could benefit from an injection of soft systems thinking.
AFRIKAANSE OPSOMMING: Die bedryfsomgewing is h tradisionele gebied vir die toepassing van hardestelselontleding, en die optimalisering van prosesse deur die gebruik van benaderings wat die probleme maklik kan herlei.
Sagtestelselontleding, met die klem op konsepsuele modulering, word min in Westerse lande gebruik, maar het in Japan verbasende resultate opgelewer.
Dit word voorgestel dat ondernemings in Suid Afrika sal kan baat deULgebruik te maak van die sagtestelselbenadering.
LicenseAuthors who publish in the Journal agree to the following terms:
- Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.