Keith Sandrock


ENGLISH ABSTRACT: This is an attempt to set out a methodology for improving quality in a university department.

AFRIKAANSE OPSOMMING: Hierdie bydrae is 'n poging om 'n prosedure vir die verbetering van kwaliteit binne die departement van 'n universiteit uiteen te sit.

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DOI: https://doi.org/10.7166/5-2-420


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Copyright (c) 2015 The South African Journal of Industrial Engineering

ISSN 2224-7890 (on-line)

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