THE DESIGN OF A RESEARCH TOOL FOR CONDUCTING RESEARCH WITHIN A COMPLEX SOCIO-TECHNICAL SYSTEM

Naudé Pieter Scribante, Leon Pretorius, Siebert Benade

Abstract


This paper presents research relating to the challenges of conducting research in a complex, socio-technical system. The result of this research is that a conventional research approach is fundamentally reactive and does not always produce the desired results when applied to such a complex, socio-technical system. The literature suggests that approaching the research from a problem investigation and problem improvement point of view will provide better results. This article describes the design of a research tool using a design science research methodology that can be used for such investigations and improvement identification and evaluation activities.

Keywords


Design Science Research; Complex Socio-Technical Systems; Systems Engineering

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DOI: https://doi.org/10.7166/30-4-2191

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Copyright (c) 2019 Naudé Pieter Scribante, Leon Pretorius, Siebert Benade


ISSN 2224-7890 (on-line) ; ISSN 1012-277X (print)


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