The Role Of Supervisor Support In Predicting Employee Job Satisfaction From Their Perception Of The Performance Management System: A Test Of Competing Models In Engineering Environments

Authors

  • Simon Baloyi University of Pretoria
  • Cornelis C van Waveren University of Pretoria
  • Kai-Ying Chan University of Pretoria

DOI:

https://doi.org/10.7166/25-1-739

Keywords:

performance management system, supervisor support, job satisfaction, engineering organisations

Abstract

Past studies of performance management systems (PMS) have focused more on designing the framework and less on the effect it has on employees. Moreover, employees in developing countries may not be knowledgeable or familiar with PMS. This paper proposes two competing statistical models to examine the roles that supervisor support (SS) has in engineering organisations. It was found that SS is a mediator, but not a moderator, in the relationship between PMS and employee job satisfaction. In other words, SS partially explains why employees have positive perceptions of their jobs based on their evaluation of the current PMS; SS thus enhances the PMS in engineering organisations.

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Author Biographies

Cornelis C van Waveren, University of Pretoria

Senior Lecturer, Graduate School of Technology Management

Kai-Ying Chan, University of Pretoria

Senior Lecturer, Graduate School of Technology Management

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Published

2014-03-25

How to Cite

Baloyi, S., van Waveren, C. C., & Chan, K.-Y. (2014). The Role Of Supervisor Support In Predicting Employee Job Satisfaction From Their Perception Of The Performance Management System: A Test Of Competing Models In Engineering Environments. The South African Journal of Industrial Engineering, 25(1), 85–95. https://doi.org/10.7166/25-1-739

Issue

Vol. 25 No. 1 (2014)

Section

General Articles

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