A Systems Thinking Approach To The Sustainability Of Quality Improvement Programmes


  • Dirk Johannes Van Dyk University of Pretoria
  • Leon Pretorius University of Pretoria




System dynamics, quality improvement, feedback causality, sustainability


The challenge for organisations to continually provide the best return on investment for their shareholders has become increasingly difficult through globalisation of the market place. There are many responses a company could make to these challenges


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Author Biography

Leon Pretorius, University of Pretoria

Leon Pretorius has more than 35 years professional, engineering, academic, and academic management experience. He was professor at the University of Johannesburg, South Africa until 2007. In 2004 he was the last Dean of Engineering at the Rand Afrikaans University prior to the merger of RAU and TWR when he became Executive Dean of Engineering and the Built Environment at the University of Johannesburg in 2005. He is currently Professor in the Graduate School of Technology Management at University of Pretoria. He has concurrently been active as specialist consultant and researcher in engineering industry since 1980, He has supervised more than 166 master and Phd students in engineering as well as engineering and technology management. He has also published more than 174 technical conference papers and peer reviewed journal articles as author and co-author in his fields of expertise. He is an Honorary Fellow of SAIMechE, member of SAIIE, Member of ASME and Member of SAIEEE.




How to Cite

Van Dyk, D. J., & Pretorius, L. (2014). A Systems Thinking Approach To The Sustainability Of Quality Improvement Programmes. The South African Journal of Industrial Engineering, 25(1), 71–84. https://doi.org/10.7166/25-1-696



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