EXTENDED CRITICAL SUCCESS FACTOR MODEL FOR MANAGEMENT OF MULTIPLE PROJECTS: AN EMPIRICAL VIEW FROM TRANSNET IN SOUTH AFRICA

Authors

  • J.M. Nethathe Graduate School of Technology Management, University of Pretoria
  • C.C. Van Waveren Graduate School of Technology Management, University of Pretoria
  • K.-Y. Chan Graduate School of Technology Management, University of Pretoria

DOI:

https://doi.org/10.7166/22-2-25

Keywords:

Transnet Freight Rail, Critical Success Factors (CSFs), Transnet Freight Rail?s (TFR), Technology Management Team (TMT), critical success factors

Abstract

ENGLISH ABSTRACT: Transnet Freight Rail in South Africa has faced projects delays in its multi-project environment. This study takes South Africa as representative of developing countries, and develops the Critical Success Factors (CSFs) model for multiple projects success, with the goal of expanding the conventional model by adding the demographic characteristics of the business units involved in the multiple projects. The empirical results showing the greatest number of success factors are people-related, with the focus on team selection and team commitment. Two demographic characteristics are of importance when managing multiple projects: the size of the business unit, and the employees

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Published

2011-11-05

How to Cite

Nethathe, J., Van Waveren, C., & Chan, K.-Y. (2011). EXTENDED CRITICAL SUCCESS FACTOR MODEL FOR MANAGEMENT OF MULTIPLE PROJECTS: AN EMPIRICAL VIEW FROM TRANSNET IN SOUTH AFRICA. The South African Journal of Industrial Engineering, 22(2). https://doi.org/10.7166/22-2-25

Issue

Vol. 22 No. 2 (2011)

Section

Case Studies

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