AN EXPLORATORY CASE STUDY TO VALIDATE A METHOD FOR INVESTIGATING THE ROLE OF PMOS IN KNOWLEDGE TRANSFER

Authors

  • Brighton Tshuma Department of Engineering and Technology Management, University of Pretoria, South Africa
  • Herman Steyn Department of Engineering and Technology Management, University of Pretoria, South Africa
  • Corro van Waveren Department of Engineering and Technology Management, University of Pretoria, South Africa

DOI:

https://doi.org/10.7166/31-2-2316

Keywords:

Knowledge articulability, Knowledge transfer, Knowledge usability, Project Management Offices.

Abstract

A conceptual model for the role of a project management office (PMO) in improving the usability of knowledge that is transferred between projects is proposed, and a method to investigate the role of PMOs in knowledge transfer is validated. The case of a PMO in a multinational engineering company was selected, and 24 codes within three themes were identified through qualitative data analysis of a semi-structured interview. Provisional support was found for three propositions related to three variables: the articulability of knowledge, the usability of knowledge, and the role of the PMO. The study fine-tuned a case study protocol for future investigation of the role of PMOs in improving the usability of knowledge that is transferred between projects.

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Author Biography

Brighton Tshuma, Department of Engineering and Technology Management, University of Pretoria, South Africa

PhD Student at: 

Department of Engineering and Technology Management, University of Pretoria, South Africa

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Published

2020-08-30

How to Cite

Tshuma, B., Steyn, H., & van Waveren, C. (2020). AN EXPLORATORY CASE STUDY TO VALIDATE A METHOD FOR INVESTIGATING THE ROLE OF PMOS IN KNOWLEDGE TRANSFER. The South African Journal of Industrial Engineering, 31(2), 143–155. https://doi.org/10.7166/31-2-2316

Issue

Vol. 31 No. 2 (2020)

Section

Case Studies

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