de Vries, Marne, Department of Industrial & Systems Engineering, University of Pretoria, South Africa

• The South African Journal of Industrial Engineering Vol. 30 No. 1 (2019) - General Articles
  DIAGNOSTIC ASSESSMENT OF SERVICE DELIVERY HEALTH IN SOUTH AFRICA: A SYSTEMATIC LITERATURE REVIEW
  Abstract  PDF
• The South African Journal of Industrial Engineering Vol. 33 No. 1 (2022) - General Articles
  SELECTING A PUBLIC SERVICE DELIVERY ASSESSMENT TOOL FOR SOUTH AFRICA: AN APPLICATION OF THE AHP METHOD
  Abstract  PDF