QUALITY PERFORMANCE: THE CASE OF CONSTRUCTION PROJECTS IN THE ELECTRICITY INDUSTRY IN KENYA
DOI:
https://doi.org/10.7166/21-1-75Abstract
ENGLISH ABSTRACT: Pressure from the Government of Kenya to have citizens connected to electricity as a means of improving their standard of living has resulted in a focus on the electricity utilities to expand the power distribution network. Contractors have therefore been approved to expedite the process. This has, however, resulted in sub-standard work being done by some of the contractors. The main objective of the research is to determine the critical factors that are instrumental in the delivery of quality construction projects for the electricity industry of Kenya. The results of the research reveal that there are areas in which the electricity utilities and the associated contractors perform poorly, indicating the need to improve the quality of completed projects.
AFRIKAANSE OPSOMMING: Druk van die regering van Kenia om sy burgers se lewenstandaard te verhoog, het aanleiding gegee tot
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish in the Journal agree to the following terms:- Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.
