QUALITY PERFORMANCE: THE CASE OF CONSTRUCTION PROJECTS IN THE ELECTRICITY INDUSTRY IN KENYA

Authors

  • N.O. Ogano Department of Engineering and Technology Management, University of Pretoria
  • L. Pretorius Department of Engineering and Technology Management, University of Pretoria

DOI:

https://doi.org/10.7166/21-1-75

Abstract

ENGLISH ABSTRACT: Pressure from the Government of Kenya to have citizens connected to electricity as a means of improving their standard of living has resulted in a focus on the electricity utilities to expand the power distribution network. Contractors have therefore been approved to expedite the process. This has, however, resulted in sub-standard work being done by some of the contractors. The main objective of the research is to determine the critical factors that are instrumental in the delivery of quality construction projects for the electricity industry of Kenya. The results of the research reveal that there are areas in which the electricity utilities and the associated contractors perform poorly, indicating the need to improve the quality of completed projects.

AFRIKAANSE OPSOMMING: Druk van die regering van Kenia om sy burgers se lewenstandaard te verhoog, het aanleiding gegee tot

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Published

2011-11-05

How to Cite

Ogano, N., & Pretorius, L. (2011). QUALITY PERFORMANCE: THE CASE OF CONSTRUCTION PROJECTS IN THE ELECTRICITY INDUSTRY IN KENYA. The South African Journal of Industrial Engineering, 21(1). https://doi.org/10.7166/21-1-75

Issue

Vol. 21 No. 1 (2010)

Section

Case Studies

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