EVALUATION OF THE FACTORS CHARACTERISING HIGH-PERFORMING MAINTENANCE TEAMS IN THE PETROCHEMICAL INDUSTRY
Historically, the maintenance function of an organisation was viewed as a ‘necessary evil’; however, the view has shifted to seeing it as a strategic element within an organisation to accomplish its business objectives. For organisations to continue to be competitive, they need to harness the true potential of their people by evaluating ways for maintenance teams to achieve effective teamwork. In the light of this, the study was tailored to determine the factors that characterise high-performing maintenance teams in the petrochemical industry in South Africa. The study determined an importance ranking of these critical factors when implementing high-performance maintenance teams. A questionnaire was used to gather quantitative data from 69 respondents. Analysis of the data revealed that the most important factors for maintenance teams to achieve high performance were knowledge and motivation. It was also found that the most important performance indicators for maintenance were equipment availability, overall equipment effectiveness, and spares availability.
LicenseAuthors who publish in the Journal agree to the following terms:
- Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.