BEST PRACTICES FOR DEMAND-DRIVEN SUPPLY CHAIN MANAGEMENT IN PUBLIC HEALTHCARE SECTOR: A SYSTEMATIC LITERATURE REVIEW

Authors

  • M Bvuchete Department of Industrial Engineering, Stellenbosch University
  • Sara Saartjie Grobbelaar Department of Industrial Engineering Stellenbosch University AND DST-NRF Centre of Excellence in Scientometrics and Science, Technology and Innovation Policy (SciSTIP), Stellenbosch University, South Africa
  • Joubert Van Eeden Department of Industrial Engineering, Stellenbosch University

DOI:

https://doi.org/10.7166/31-2-2006

Keywords:

Demand driven supply chain management, Healthcare supply chain

Abstract

Healthcare supply chains ensure that there is a cost-effective availability of medicines at healthcare facilities. However, it appears that public healthcare supply chains in South Africa are experiencing significant challenges in the management and distribution of the right medicines, at the right time, and at the right cost. This has resulted in poor healthcare outcomes. Moreover, public health supply chains also face major challenges due to rising patient expectations and inefficiencies in supply chain operations. There is recent interest in increasing public health supply chain efficiency and improving patient services. To address these challenges and opportunities, other studies have suggested the transformation of healthcare supply chains from the current pure ‘push’ approach into a ‘pull’ approach, which is driven by actual customer demand (demand-driven supply chain management DDSCM). However, no guidelines exist to support the design of DDSCM in public healthcare supply chains. Therefore, through a systematic literature review, this study aims to distinguish the key success factors for the DDSCM approach from those of other industries, and subsequently develops a framework to guide the design of DDSCM for the public healthcare sector.

Downloads

Download data is not yet available.

Author Biography

Sara Saartjie Grobbelaar, Department of Industrial Engineering Stellenbosch University AND DST-NRF Centre of Excellence in Scientometrics and Science, Technology and Innovation Policy (SciSTIP), Stellenbosch University, South Africa

Associate Proffessor

Downloads

Published

2020-08-30

How to Cite

Bvuchete, M., Grobbelaar, S. S., & Van Eeden, J. (2020). BEST PRACTICES FOR DEMAND-DRIVEN SUPPLY CHAIN MANAGEMENT IN PUBLIC HEALTHCARE SECTOR: A SYSTEMATIC LITERATURE REVIEW. The South African Journal of Industrial Engineering, 31(2), 11–27. https://doi.org/10.7166/31-2-2006

Issue

Vol. 31 No. 2 (2020)

Section

General Articles

License

Authors who publish in the Journal agree to the following terms:
  1. Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.