CLIENT PROJECT TIME SCHEDULE CONTROLS — AN EMPIRICALLY-BASED SYSTEM DYNAMICS CONCEPTUAL MODEL

Authors

  • Alfred Mutizwa Chitongo Department of Engineering and Technology Management, University of Pretoria, South Africa
  • Leon Pretorius Department of Engineering and Technology Management, University of Pretoria, South Africa

DOI:

https://doi.org/10.7166/29-1-1680

Keywords:

client schedule controls, design stage, project performance, System Dynamics

Abstract

Different project participants often have different objectives and expectations, and implement different controls aimed at advancing their interests. This article investigates project controls taken by the client during the project design stage to improve project time schedule performance. Dynamic hypotheses and a System Dynamics conceptual model of client controls and their ripple effects are formulated in this article from a combination of the existing literature, mental models of project managers gathered through an embedded multiple-case study, and Systems Thinking. The results suggest that client controls that are aimed at improving project time schedule performance generate ripple effects that worsen the performance.

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Published

2018-05-31

How to Cite

Chitongo, A. M., & Pretorius, L. (2018). CLIENT PROJECT TIME SCHEDULE CONTROLS — AN EMPIRICALLY-BASED SYSTEM DYNAMICS CONCEPTUAL MODEL. The South African Journal of Industrial Engineering, 29(1), 169–183. https://doi.org/10.7166/29-1-1680

Issue

Vol. 29 No. 1 (2018)

Section

General Articles

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