Ramachandran, G M, and S Neelakrishnan. “AN APPROACH TO IMPROVING CUSTOMER ON-TIME DELIVERY AGAINST THE ORIGINAL PROMISE DATE”. The South African Journal of Industrial Engineering 28, no. 4 (December 13, 2017): 109–119. Accessed November 21, 2024. https://sajie.journals.ac.za/pub/article/view/1766.