M. C. Gerolamo, L. C. R. Carpinetti, G. A. Vitoreli, J. E. Sordan, and C. H. B. Lima, “Quality And Safety Management Systems: Joint Action For Certification Of Small Firms In An Industrial Cluster In Brazil”, S AFR J IND ENG, vol. 25, no. 1, pp. 189–202, May 2014.