SMIT, B. R. USING THE SOUTH AFRICAN EXCELLENCE MODEL TO FOCUS IMPROVEMENT STRATEGIES IN SOUTH AFRICA. The South African Journal of Industrial Engineering, [S. l.], v. 10, n. 1, 2011. DOI: 10.7166/10-1-373. Disponível em: https://sajie.journals.ac.za/pub/article/view/373. Acesso em: 13 dec. 2024.