de Vries, Marne, University of Pretoria, South Africa
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The South African Journal of Industrial Engineering Vol. 27 No. 3 (2016) - General Articles
GUIDING THE DEVELOPMENT OF ENTERPRISE DESIGN APPROACHES
Abstract PDF -
The South African Journal of Industrial Engineering Vol. 27 No. 3 (2016) - General Articles
TOWARDS A HOLISTIC CUSTOMER EXPERIENCE MANAGEMENT FRAMEWORK FOR ENTERPRISES
Abstract PDF