Mokgohloa, K., Kanakana-Katumba, M. G., Maladzhi, R. and Xaba, S. (2022) “A SYSTEM DYNAMICS APPROACH TO POSTAL DIGITAL TRANSFORMATION DYNAMICS: A CAUSAL LOOP DIAGRAM (CLD) PERSPECTIVE”, The South African Journal of Industrial Engineering, 33(4), pp. 10–31. doi: 10.7166/33-4-2592.