VAN DYK, D. J.; PRETORIUS, L. A Systems Thinking Approach To The Sustainability Of Quality Improvement Programmes. The South African Journal of Industrial Engineering, [S. l.], v. 25, n. 1, p. 71–84, 2014. DOI: 10.7166/25-1-696. Disponível em: http://sajie.journals.ac.za/pub/article/view/696. Acesso em: 14 apr. 2024.