KOORTS, C.; CONRADIE, P. IMPLEMENTATION DRIVERS FOR BPR AT SIEMENS TELECOMMUNICATIONS. The South African Journal of Industrial Engineering, [S. l.], v. 11, n. 2, 2011. DOI: 10.7166/11-2-363. Disponível em: http://sajie.journals.ac.za/pub/article/view/363. Acesso em: 2 may. 2024.