CHUNG, Y.; HSU, Y.; TSAI, S.; HUANG, H.; TSAI, C. THE CORRELATION BETWEEN BUSINESS STRATEGY, INFORMATION TECHNOLOGY, ORGANISATIONAL CULTURE, IMPLEMENTATION OF CRM, AND BUSINESS PERFORMANCE IN A HIGH-TECH INDUSTRY. The South African Journal of Industrial Engineering, [S. l.], v. 23, n. 2, 2011. DOI: 10.7166/23-2-326. Disponível em: http://sajie.journals.ac.za/pub/article/view/326. Acesso em: 2 may. 2024.