QUIROZ FLORES, J. C.; DAZA-MORAN, F.; RAMÍREZ-ALVA, A.; COLLAO-DIAZ, M. IMPROVING SERVICE LEVEL PERFORMANCE BY IMPLEMENTING LEAN SIX SIGMA IN SMES OF THE GAMING PERIPHERALS INDUSTRY IN PERU: A CASE STUDY. The South African Journal of Industrial Engineering, [S. l.], v. 33, n. 2, p. 168–183, 2022. DOI: 10.7166/33-2-2710. Disponível em: http://sajie.journals.ac.za/pub/article/view/2710. Acesso em: 28 feb. 2024.