JOUBERT, F.; BEKKER, M. THE IMPACT OF MASS CUSTOMISATION ON THE QUALITY MANAGEMENT SYSTEM IN A SALES AND MARKETING ENVIRONMENT . The South African Journal of Industrial Engineering, [S. l.], v. 14, n. 2, 2011. DOI: 10.7166/14-2-269. Disponível em: http://sajie.journals.ac.za/pub/article/view/269. Acesso em: 22 jun. 2024.