RAMACHANDRAN, G. M.; NEELAKRISHNAN, S. AN APPROACH TO IMPROVING CUSTOMER ON-TIME DELIVERY AGAINST THE ORIGINAL PROMISE DATE. The South African Journal of Industrial Engineering, [S. l.], v. 28, n. 4, p. 109–119, 2017. DOI: 10.7166/28-4-1766. Disponível em: http://sajie.journals.ac.za/pub/article/view/1766. Acesso em: 28 apr. 2024.