RAMDASS, K. R.; MASITHULELA, F. THE IMPACT OF THE ISO 9001 QUALITY MANAGEMENT SYSTEM ON THE COSTS OF QUALITY IN SOUTH AFRICAN MANUFACTURING ORGANISATIONS. The South African Journal of Industrial Engineering, [S. l.], v. 29, n. 2, p. 16–27, 2018. DOI: 10.7166/29-2-1741. Disponível em: http://sajie.journals.ac.za/pub/article/view/1741. Acesso em: 28 apr. 2024.