SMITH, L.; DE VRIES, M. Process Optimisation Using a Low-Code Platform: Digitising a Concession Management Process. The South African Journal of Industrial Engineering, [S. l.], v. 36, n. 4, p. 32–46, 2025. DOI: 10.7166/36-4-3179. Disponível em: http://sajie.journals.ac.za/pub/article/view/3179. Acesso em: 17 feb. 2026.