BAYSAL, A. TOWARDS A SYSTEMS APPROACH TO OPERATIONS MANAGEMENT. The South African Journal of Industrial Engineering, [S. l.], v. 8, n. 1, 2012. DOI: 10.7166/8-1-389. Disponível em: http://sajie.journals.ac.za/pub/article/view/389. Acesso em: 11 apr. 2025.