ODENDAAL, C.; CLAASEN, S. SIX SIGMA AS A TOTAL QUALITY MANAGEMENT TOOL. The South African Journal of Industrial Engineering, [S. l.], v. 13, n. 1, 2011. DOI: 10.7166/13-1-316. Disponível em: http://sajie.journals.ac.za/pub/article/view/316. Acesso em: 21 nov. 2024.