TY - JOUR AU - Mokoena, Quintin AU - Daniyan, Ilesanmi AU - Mpofu, Khumbulani AU - Abisuga, Oluwayemisi PY - 2022/12/14 Y2 - 2024/03/29 TI - TOWARDS STRATEGIC MANAGEMENT OF DRONE APPLICATION PROCESS AND REGULATION IN SOUTH AFRICA JF - The South African Journal of Industrial Engineering JA - S AFR J IND ENG VL - 33 IS - 4 SE - Case Studies DO - 10.7166/33-4-2691 UR - http://sajie.journals.ac.za/pub/article/view/2691 SP - 177-196 AB - <p>This paper discusses strategies to improve the application process for drones and Part 101 of the regulations for the approval of applications. Drones have the potential to transform the world by doing things differently and improving technology in the future. The use of drones is growing fast, and the need for control is important for reasons of safety and privacy. A qualitative method of data collection and analysis was used in this study, using the South African Civil Aviation Authority (SACAA) as a case study. Telephonic interviews were conducted to collect data from participants and to understand the issues affecting the drone application process. Drone operators were interviewed to collect data on the drone application process and the regulations. The researcher discovered that there were issues affecting the existing drone application and approval processes, such as restrictive regulations, the inclusion of manned aircraft requirements, slow issuing of Remotely Piloted Aircraft Systems operators’ certificates, and the capital needed to enter the drone business. Recommendations are made to improve the drone application and approval processes.</p> ER -