AN EMPIRICAL STUDY OF FACTORS AND COGNISANT MEASURES FOR PROJECT QUALITY IN THE DESIGN PHASE: A CASE OF BUILDING PROJECTS IN THE DEPARTMENT OF BUILDING AND ENGINEERING SERVICES OF BOTSWANA

Authors

  • E.N.D. Dodoo Graduate School of Technology Management, University of Pretoria
  • C.C. Van Waveren Graduate School of Technology Management, University of Pretoria
  • K-Y. Chan Graduate School of Technology Management, University of Pretoria

DOI:

https://doi.org/10.7166/22-1-40

Keywords:

Department of Building and Engineering Services (DBES), Botswana, quantitative research methodology, quality of building projects

Abstract

ENGLISH ABSTRACT: There were numerous complaints regarding the quality of building projects performed by the Department of Building and Engineering Services (DBES) in Botswana. This empirical study has two objectives: first, to evaluate participants in DBES projects by using 16 identified factors in the project design phase that may influence the quality of building projects; second, to explore the inter-relationships between the 16 factors in the project design phase and the five measures of which the design phase takes cognisance. The study applied a quantitative research methodology. A total of 115 survey questionnaires were distributed to collect data. A descriptive and a multivariate analysis was performed.

AFRIKAANSE OPSOMMING: In Botswana was daar verskeie klagtes ontvang aangaande die kwaliteit van bouprojekte soos uitgevoer deur die Departement van Bou- en Ingenieursdienste (DBES) in Botswana. Twee doelwitte is vir hierdie studie gestel: Eerstens om deelnemers in DBES projekte te evalueer aan die hand van 16 ge

Downloads

Download data is not yet available.

Downloads

Published

2011-11-05

How to Cite

Dodoo, E., Van Waveren, C., & Chan, K.-Y. (2011). AN EMPIRICAL STUDY OF FACTORS AND COGNISANT MEASURES FOR PROJECT QUALITY IN THE DESIGN PHASE: A CASE OF BUILDING PROJECTS IN THE DEPARTMENT OF BUILDING AND ENGINEERING SERVICES OF BOTSWANA. The South African Journal of Industrial Engineering, 22(1). https://doi.org/10.7166/22-1-40

Issue

Vol. 22 No. 1 (2011)

Section

Case Studies

License

Authors who publish in the Journal agree to the following terms:
  1. Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.