AN EMPIRICAL STUDY OF FACTORS AND COGNISANT MEASURES FOR PROJECT QUALITY IN THE DESIGN PHASE: A CASE OF BUILDING PROJECTS IN THE DEPARTMENT OF BUILDING AND ENGINEERING SERVICES OF BOTSWANA

Authors

  • E.N.D. Dodoo Graduate School of Technology Management, University of Pretoria
  • C.C. Van Waveren Graduate School of Technology Management, University of Pretoria
  • K-Y. Chan Graduate School of Technology Management, University of Pretoria

DOI:

https://doi.org/10.7166/22-1-40

Keywords:

Department of Building and Engineering Services (DBES), Botswana, quantitative research methodology, quality of building projects

Abstract

ENGLISH ABSTRACT: There were numerous complaints regarding the quality of building projects performed by the Department of Building and Engineering Services (DBES) in Botswana. This empirical study has two objectives: first, to evaluate participants in DBES projects by using 16 identified factors in the project design phase that may influence the quality of building projects; second, to explore the inter-relationships between the 16 factors in the project design phase and the five measures of which the design phase takes cognisance. The study applied a quantitative research methodology. A total of 115 survey questionnaires were distributed to collect data. A descriptive and a multivariate analysis was performed.

AFRIKAANSE OPSOMMING: In Botswana was daar verskeie klagtes ontvang aangaande die kwaliteit van bouprojekte soos uitgevoer deur die Departement van Bou- en Ingenieursdienste (DBES) in Botswana. Twee doelwitte is vir hierdie studie gestel: Eerstens om deelnemers in DBES projekte te evalueer aan die hand van 16 ge

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Published

2011-11-05

How to Cite

Dodoo, E., Van Waveren, C., & Chan, K.-Y. (2011). AN EMPIRICAL STUDY OF FACTORS AND COGNISANT MEASURES FOR PROJECT QUALITY IN THE DESIGN PHASE: A CASE OF BUILDING PROJECTS IN THE DEPARTMENT OF BUILDING AND ENGINEERING SERVICES OF BOTSWANA. The South African Journal of Industrial Engineering, 22(1). https://doi.org/10.7166/22-1-40

Issue

Section

Case Studies