L. Van Dyk


ENGLISH ABSTRACT: Industrial Engineering concepts are often referred to as either a tool, technique, method, approach or philosophy. These terminologies can be positioned on a continuum according to their meaning as defined by the Oxford English dictionary (tools B techniques Bmethods B approaches B philosophies). The philosophy of Total Quality Management is used as example to show how the appropriate naming of Industrial Engineering concepts can enhance the understanding and application thereof. This continuum is used to show that although the philosophies of TQM and Scientific Management may differ, the same pool of tools and techniques are used by both of these philosophies.

AFRIKAANSE OPSOMMING: Bedryfsingenieurs verwys dikwels na filosofiee, benaderings, metodes, tegnieke en gereedskap. Hierdie terminologiee kan kan op 'n kontinuum geposisioneer word na aanleiding van hulle woordeboekbetekenis (gereedskap f-t tegniek f-t metode f-t benadering f-t filosofie). Die filosofie .van Totale Kwaliteitsbeheer (TQM) word as voorbeeld gebruik om te wys dat die gepaste benaming van Bedryfsingenieurskonsepte die begrip en toepassing daarvan verhoog . Hierdie kontinuum word gebruik om te wys dat, alhoewel die filosofie van TQM en Wetenskaplike Bestuur ("Scientific Management") verskil, dieselfde versameling vail gereedskap en tegnieke deur beide gebruik word.

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