AN EXPLORATORY CASE STUDY TO VALIDATE A METHOD FOR INVESTIGATING THE ROLE OF PMOS IN KNOWLEDGE TRANSFER

Brighton Tshuma, Herman Steyn, Corro van Waveren

Abstract


A conceptual model for the role of a project management office (PMO) in improving the usability of knowledge that is transferred between projects is proposed, and a method to investigate the role of PMOs in knowledge transfer is validated. The case of a PMO in a multinational engineering company was selected, and 24 codes within three themes were identified through qualitative data analysis of a semi-structured interview. Provisional support was found for three propositions related to three variables: the articulability of knowledge, the usability of knowledge, and the role of the PMO. The study fine-tuned a case study protocol for future investigation of the role of PMOs in improving the usability of knowledge that is transferred between projects.


Keywords


Knowledge articulability; Knowledge transfer; Knowledge usability; Project Management Offices.

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DOI: https://doi.org/10.7166/31-2-2316

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Copyright (c) 2020 BRIGHTON TSHUMA, Herman Steyn, Corro van Waveren


ISSN 2224-7890 (on-line) ; ISSN 1012-277X (print)


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