AN EXPLORATORY CASE STUDY TO VALIDATE A METHOD FOR INVESTIGATING THE ROLE OF PMOS IN KNOWLEDGE TRANSFER

Authors

  • Brighton Tshuma Department of Engineering and Technology Management, University of Pretoria, South Africa
  • Herman Steyn Department of Engineering and Technology Management, University of Pretoria, South Africa
  • Corro van Waveren Department of Engineering and Technology Management, University of Pretoria, South Africa

DOI:

https://doi.org/10.7166/31-2-2316

Keywords:

Knowledge articulability, Knowledge transfer, Knowledge usability, Project Management Offices.

Abstract

A conceptual model for the role of a project management office (PMO) in improving the usability of knowledge that is transferred between projects is proposed, and a method to investigate the role of PMOs in knowledge transfer is validated. The case of a PMO in a multinational engineering company was selected, and 24 codes within three themes were identified through qualitative data analysis of a semi-structured interview. Provisional support was found for three propositions related to three variables: the articulability of knowledge, the usability of knowledge, and the role of the PMO. The study fine-tuned a case study protocol for future investigation of the role of PMOs in improving the usability of knowledge that is transferred between projects.

Author Biography

Brighton Tshuma, Department of Engineering and Technology Management, University of Pretoria, South Africa

PhD Student at: 

Department of Engineering and Technology Management, University of Pretoria, South Africa

Downloads

Published

2020-08-30

How to Cite

Tshuma, B., Steyn, H., & van Waveren, C. (2020). AN EXPLORATORY CASE STUDY TO VALIDATE A METHOD FOR INVESTIGATING THE ROLE OF PMOS IN KNOWLEDGE TRANSFER. The South African Journal of Industrial Engineering, 31(2), 143–155. https://doi.org/10.7166/31-2-2316

Issue

Vol. 31 No. 2 (2020)

Section

Case Studies

License

Authors who publish in the Journal agree to the following terms:
  1. Authors retain copyright and grant the Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this Journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the Journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this Journal.