A FUZZY EXPERT SYSTEM FOR THE INTEGRATION OF COLLABORATIVE SUPPLY CHAINS

Authors

DOI:

https://doi.org/10.7166/27-2-1241

Keywords:

integrated supply chain, integration levels, expert system, fuzzy logic.

Abstract

The integration of supply chains has become a global operations strategy for many organisations because it allows them to improve customer service, minimise operating costs, and synchronise channels across the supply chain. This paper presents the design and implementation of a fuzzy expert system for the integration of collaborative supply chains. A measurement instrument that was statistically validated and formulated using a mathematical model was designed to implement the fuzzy expert system. This instrument was applied in 44 small-, medium-, and large-sized Mexican enterprises to determine their integration level. Specific actions were proposed, based on the results, to improve the attained integration level. 

Author Biographies

Horacio Bautista-Santos, Instituto Tecnológico Superior de Tantoyuca, Veracruz, México

Research Professor in the Department of postgraduate studies in industrial engineering from Instituto Tecnológico Superior de Tantoyuca

José Luis Martínez-Flores, Universidad Popular Autónoma del Estado de Puebla, Puebla, México

Research Professor in the Department of postgraduate studies from Universidad Popular Autónoma del Estado de Puebla

María Beatriz Bernabé-Loranca, Benemérita Universidad Autónoma de Puebla

Research Professor in the Department of postgraduate studies from Benemérita Universidad Autónoma de Puebla

Diana Sánchez-Partida, Universidad Popular Autónoma del Estado de Puebla, Puebla, México

Research Professor in the Department of postgraduate studies from Universidad Popular Autónoma del Estado de Puebla

Fabiola Sánchez-Galván, Instituto Tecnológico Superior de Tantoyuca, Veracruz, México

Research Professor in the Department of postgraduate studies in industrial engineering from Instituto Tecnológico Superior de Tantoyuca

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Published

2016-08-12

How to Cite

Bautista-Santos, H., Martínez-Flores, J. L., Bernabé-Loranca, M. B., Sánchez-Partida, D., & Sánchez-Galván, F. (2016). A FUZZY EXPERT SYSTEM FOR THE INTEGRATION OF COLLABORATIVE SUPPLY CHAINS. The South African Journal of Industrial Engineering, 27(2), 234–250. https://doi.org/10.7166/27-2-1241

Issue

Vol. 27 No. 2 (2016)

Section

Case Studies

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