A DECISION SUPPORT MODEL TO DETERMINE THE CRITICAL SUCCESS FACTORS OF ASSET MANAGEMENT SERVICES

Authors

  • Johannes Lodewyk Jooste Stellenbosch University
  • PJ Vlok Stellenbosch University

DOI:

https://doi.org/10.7166/26-1-1043

Keywords:

decision support model, critical success factors, asset management

Abstract

Business-to-business services relating to physical asset management play an increasingly important role in industry. This is in the context of the current pressures that organisations experience in realising optimal value from their assets. Complying with asset management standards such as ISO 55000 contributes towards the importance of these services. This paper summarises the findings from a study identifying the critical success factors for asset management services, and presents a decision support model that provides the asset management community with access to these factors for decision-making and for improving asset management services.

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Published

2015-05-08

How to Cite

Jooste, J. L., & Vlok, P. (2015). A DECISION SUPPORT MODEL TO DETERMINE THE CRITICAL SUCCESS FACTORS OF ASSET MANAGEMENT SERVICES. The South African Journal of Industrial Engineering, 26(1), 27–43. https://doi.org/10.7166/26-1-1043

Issue

Vol. 26 No. 1 (2015)

Section

General Articles

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