ENTERPRISE RESOURCE PLANNING SOLUTION SELECTION CRITERIA IN MEDIUMSIZED SOUTH AFRICAN COMPANIES
ENGLISH ABSTRACT: The purpose of this study is to identify the factors that medium-sized South African companies consider important in the acquisition of an Enterprise Resource Planning (ERP) solution. Through an extensive literature review, fourteen ERP selection criteria were identified. Using these fourteen criteria, a questionnaire was developed to test and rate these criteria on a 10-point scale. Results from the survey show that manufacturing and non-manufacturing companies rate reliability, compatibility, service, and support as the most important criteria when selecting an ERP solution.
AFRIKAANSE OPSOMMING: Die doel van hierdie studie is om die faktore te identifiseer wat deur mediumgrootte Suid-Afrikaanse firmas gebruik kan word in die aankoop van hulpbronbeplanningstelsels. Deur
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